Downloadable Resources
Training Reference Cards
Download these quick-reference cards for easy access during field operations. Each card is designed to be printed on A5 paper or viewed on your mobile device.
1. 5-Point Verification Protocol (5PVP)
Use this checklist before posting any work-related content on social media.
2. Response Triage System
Quick reference for prioritizing and responding to social media complaints and queries.
3. Crisis Communication – 4 A’s Framework
Step-by-step protocol for managing social media crises professionally.
4. Device Security Checklist
Essential security measures to protect your device and citizen data.
5. Evidence Verification Protocol
Three-level verification process for examining digital evidence.
Download Verification Protocol
How to Use These Cards
For Mobile: Save the images to your phone’s gallery for quick offline access.
For Print: Download and print on A5 or letter-size paper. Laminate for durability and carry in your field kit.
Need Help?
If you have questions about using these resources or the training content, please contact us through the Support page.